Travel eSIM Card
Q&A
Frequently Asked Questions
Order and Purchase
Logistics and Delivery
SIM Card Issues
eSIM Issues
Simple Troubleshooting
Other Issues
How to Confirm Order Success
How to Check Order Status
eSIM Delivery Method
Can the SIM card be used in a router
How to Set APN
What is the difference between eSIM and traditional physical SIM card
Is there a difference in speed between DJB eSIM and global SIM card
Can one eSIM be installed on multiple devices
What if the installed eSIM is accidentally deleted
What if there is no internet after inserting the card
Why is the internet so slow at the airport
I have set up my iPhone but still cannot connect
What to do if still cannot connect after troubleshooting
What is Fair Usage Policy
How to buy a long-term SIM card
Will changing the card affect the use of apps
Can the internet still be used after the speed is reduced
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